Shipping
Our made to order frames take 3-4 weeks to make and finish. Once your order is ready to dispatch it will be sent using a tracked service and you will be sent the details. If you need your order faster, please select priority shipping at checkout.
UK Standard Shipping: £6. Orders within the UK and will arrive with you 2-3 days after they have been dispatched. Please note this doesn't include the lead-time.
UK Priority Shipping: £12. Order with priority shipping will be dispatched in 1-2 working days after order and will be delivered within 1-2 working days from dispatch.
International shipping: £30. International orders usually arrive around 5-7 days after collection. Please get in contact if you need a more precise estimate for your country. Please note that any tax or duty incurred on international shipments are the responsibility of the buyer.
If you need your order urgently please get in touch at hello@fraemshop.com and we'll see what we can do!
Returns and Exchanges
We hope you love your frames, however if you need to return or exchange your frame please contact us at hello@fraemshop.com within 14 days of delivery.
Please note that return shipping costs are not paid by Fraèm and will be the responsibilty of the buyer.